Some emails to patients were not sent or are delayed.

Incident Report for Archy

Resolved

All emails that were delayed are now sent. This issue is resolved.

Posted Nov 03, 2026 - 15:56 PST

Identified

Appointment reminder and confirmation emails that were scheduled to go out from approximately 1:00-3:20pm PT today were not sent.

All other emails that should have sent starting around 1pm PT, including campaign emails, are delayed and will send automatically this evening.

We are continuing to monitor.

Posted Nov 03, 2026 - 15:54 PST

This incident affected: Practice Portal.