All Systems Operational

Uptime over the past 90 days. View historical uptime.
Practice Portal Operational
Payment Processing Operational
Claim Processing Operational
Patient Communication Operational
Patient Portal Operational
E-Prescription Operational
Imaging Operational
Insurance Eligibility Operational
Scribe / Clinical AI Operational
Reporting & Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Some emails to patients were not sent or are delayed.
Resolved - All emails that were delayed are now sent. This issue is resolved.
Nov 3, 15:56 PST
Identified - Appointment reminder and confirmation emails that were scheduled to go out from approximately 1:00-3:20pm PT today were not sent.

All other emails that should have sent starting around 1pm PT, including campaign emails, are delayed and will send automatically this evening.

We are continuing to monitor.
Nov 3, 15:54 PST
Issues when creating new patients
Resolved - This issue has been resolved.
Nov 3, 15:21 PST
Update - We've identified the cause of the issue and are continuing to work on a fix. We'll post another update within 30 minutes.
Nov 3, 14:39 PST
Update - We've identified the cause of the issue and are continuing to work on a fix. We'll post another update within 30 minutes.
Nov 3, 14:05 PST
Identified - We've identified the cause of the issue affecting Practice Portal and are working on a fix. We'll post another update within 30 minutes.
Nov 3, 13:34 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Intermittent failures auto verifying claims
Resolved - This issue has been resolved.
Oct 28, 12:48 PDT
Update - The issue is caused by a disruption at one of our third-party providers, and we’re working closely with them to restore service as quickly as possible.
Oct 27, 09:31 PDT
Identified - We've identified the cause of the issue affecting Claim Processing and are working on a fix. We'll post another update within 30 minutes.
Oct 27, 08:49 PDT
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